Lock or Unlock User by Admin

Training Materials: Managing User Lock Status in PEER

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Instructional Steps

Objective: Learn how to lock or unlock a user in PEER as an Admin.

Step-by-Step Guide:

1. Access User Management

   • Navigate to the User Management menu on the PEER platform.

2. Search for the User

   • Use the Search section to find the user whose status you want to change.

3. Edit User Settings

   • Click on the 3 dots button next to the user’s name.
   • Select PEER User Setting from the dropdown menu.

4. Locking a User

   • Tick the Locked checkbox to lock the user’s account.
     • Note: A locked user will not be able to log in to PEER.

5. Unlocking a User

   • Untick the Locked checkbox to unlock the user’s account.

6. Save Changes

   • Click the SAVE button to apply the changes.

Important Note: Ensure to save your changes, or the user’s status will remain unchanged.