Reset Password User by Admin

Training Material: Resetting a User’s Password on PEER

Overview

As an Admin user on PEER, you have the ability to reset passwords for other users. This guide will walk you through the steps to reset a user’s password.

Step-by-Step Instructions

1. Access User Management

   • Begin by logging into your Admin account on PEER.
   • Navigate to the User Management menu.

2. Search for the User

   • In the Search section, enter the name or email of the user whose password you need to reset.

3. Reset the Password

   • Locate the user in the search results.
   • Click the three dots button next to the user’s name.
   • Select Reset Password from the dropdown menu.

4. Enter New Password

   • A dialog box will appear prompting you to enter the new password.
   • Enter the new password in the New Password field.
   • Repeat the new password in the Repeat New Password field to confirm.

5. Save the Changes

   • Click the SAVE button to update the user’s password.

6. Inform the User

   • Provide the new password information to the user securely.

7. User Prompted to Change Password

   • Once the user logs in with the new password, they will be prompted to change it to something only they know.